Our Staff

All professionals at Cascade Hearing Aid Center maintain the highest levels of customer service. Read on to learn more about our staff's experience and training.

Kory Castro, BC-HIS

Kory is the son of Keith Castro. Kory became a licensed Hearing Aid Specialist in the state of Oregon in 2009, and in 2014 earned his Board Certification in Hearing Instrument Sciences. After five years of learning and working alongside his dad, Kory officially purchased Cascade Hearing Aid Center in September of 2012. He is passionate about helping the hearing impaired in pursuing a better quality of life through hearing amplification.


dustinpicDustin McMinn
Hearing Aid Specialist 

Dustin is a fully licensed Hearing Aid Specialist. He joined Cascade Hearing in November of 2015 after moving from his home town of La Verne, California. Dustin recently received his Oregon state licensure after participating in the International Hearing Society's distance learning program. He has been living in The Dalles for over a year now and is passionate about help the hearing impaired. He is looking forward to the experiences he will be having and the people he will meet.



Nikki Castro McMinn
Patient Care Coordinator

Nikki Castro-McMinn has worked intermittently with Cascade Hearing since 2012 as a Patient Care Coordinator, and is proud to say that she was raised in a family full of Hearing Aid Specialists, including her Father, Brother and Husband. She is passionate about helping people within her Small-town community, and considers Disneyland to be her home-away-from home. 

Kim Schulenburg
Patient Care Coordinator

Kim Schulenburg has been a part of the Cascade Hearing family since 2015, as both a Patient Care Coordinator and Medical Billing Receptionist in our Hood River Office. She has worked within the medical field since 1998, and is passionate about medical billing because it is a challenging, yet rewarding career. 

Kitty Baylous
Patient Care Coordinator

Kitty Baylous has worked at Cascade Hearing for over 10 years. She is a Patient Care Coordinator in The Dalles and maintains contact with patients to ensure excellent service. Her goal is to always provide a friendly environment. Kitty is also a football fan - go Ducks, Beavers, Seahawks, Raiders and more. Oh yes, and she is also a fan of The Walking Dead.